How do I cancel my order through Affirm?
If you would like to cancel your order, please contact Joovv Support. If your order has not started processing, we will be able to provide a cancellation/refund of your order. Please also see Can I modify my Joovv order?.
If your purchase has not reached processing status, we’ll remove it from your Affirm account. It’ll be like you never made the purchase.
For more information related to the refund of your Affirm account, please click here.