When will my order ship?
*Holiday 2019* - Due to overwhelming demand, we're currently experiencing extended fulfillment windows. Once an order placed, you will receive an email confirmation when your order has shipped. Our third-party shipper is working as fast as possible to complete all orders. We appreciate your patience!
Once an order has been placed, our third-party typically ships the order 1-5 business days, from the date of purchase. As soon as the order ships, you will receive an estimated date of delivery from the carrier, along with tracking information.
If you purchased expedited shipping for your Joovv, please note this will go into affect once the order has shipped. Expedited shipping will not guarantee an earlier shipping window, outside of our standard lead time.