Can I return final/closeout sale items?
All products listed as “Final sale", “Closeout Sale” and/or "Open-box" are non-refundable. Purchased Final/Closeout Sale items are NOT eligible for our standard return. All orders can be cancelled per the customers request, before reaching processing status.
All products listed as "Open-box" are non-refundable. These like-new products have been inspected by a Joovv technician and repackaged at our facility. Please note, these products have experienced use and may include minor cosmetic blemishes. Open-box products include a standard warranty, applicable to the original warranty, which is stated on the individual product page and user manual.
Please note, Generation 2.0 modular devices are no longer available for international shipping.
Here is a link to our full Return Policy.