What are the contraindication and precautionary warnings?

Joovv uses only the red and near infrared wavelengths that are clinically-proven to be effective and safe. However, we always recommend consulting with your healthcare provider for specific questions about your health conditions.

Indications for Use

The Go 2.0, Mini 3.0 and Solo 3.0 are over-the-counter class II medical devices that emit energy in the visible and IR spectrum intended to provide topical heating for the purpose of elevating tissue temperature for:

  • Temporary relief of minor muscle pain
  • Joint pain
  • Minor arthritis pain 
  • Muscle spasms 
  • Temporary increase in local blood circulation
  • Temporary relaxation of muscles

Devices are not intended to cure or diagnose any medical conditions. Use of these devices help promote healthy skin, strong muscles, and overall health and wellness through optimizing cellular function. 

Devices are intended to be used in home and commercial environments. Operation is intended by the user/patient.


Contraindication is a specific situation in which a drug, procedure, or surgery should not be used because it may be harmful to the person. 

  • Do not use the device if you are photosensitive.
  • Do not use the device if using topical, oral, or injectable steroids.
  • Do not use the device during the healing period post Lasik eye surgery.
  • Do not use the device if pregnant or lactating, users should consult their physician with any questions.

Precaution is a measure taken in advance to prevent something dangerous, unpleasant, or inconvenient from happening.

  • Red and Near Infrared (NIR) light can aid detoxification symptoms, make sure to follow treatment guidelines list in this manual.
  • Near Infrared (NIR) at 850 nm may aid hyper-pigmentation; discontinue use if this is a concern.
  • Post-surgery users should consult a physician prior to use.
  • Users who have had laser hair removal could experience hair regrowth.
  • Users with cancer or history of cancer should consult their physician prior to use.
  • Users with pre-existing health conditions should consult their physician prior to use.
  • Users with hyperthyroidism should consult with their physician prior to use, as use could increase symptoms.
  • Users with black pigmented tattoos could experience skin blistering. Blistering can occur by inadvertent heating of the iron oxides and/or the metal salts in the tattoo’s black pigment. Tattoo locations can be covered prior to your treatment.
  • Users with herpes virus could experience activation of dormant virus with use.
  • Users taking medications such as Tetracycline, Digoxin, Retin A, and/or other photosensitive drugs, are recommended to consult with your healthcare provider prior to use.
  • Users with a history of facial fillers and Botox injections should consult their dermatologist prior to use.
  • Users with breast implants should consult their plastic surgeon prior to use.