Can I upgrade my order?
We love helping our customers upgrade to a larger Joovv system. As you can probably tell, we're convinced that full-body light therapy is the way to go. :) With that said, there are a few things to keep in mind regarding the upgrade process:
- We offer a 60-day return/exchange period for all of our Modular Devices (link below).
- Our special bundle pricing is available up to 1 year from your initial purchase of a modular device or up to the Elite configuration.
- This exclusive pricing is specific to Mini and/or Solo devices that are part of these larger full-body systems: Duo, Max, Quad, or Elite.
- Depending on the mounting method you select, there may be some additional charges for miscellaneous hardware.
- Lastly, just wanted to make sure you were aware that Mini devices are only compatible with the Max configuration. Unfortunately, these devices are not returnable after the 60-day trial period and can't be used as credit towards an alternative configuration. Good news is that because of its size and portability, you can use the Mini in a lot of different ways.
We do offer an option to upgrade or exchange your Joovv if it's within the 60-day trial period. Please fill out the the return form. After completing the form, our helpful support team will reach out with instructions. We make it easy!