Why isn't your phone number listed?
We provide world-class, 24/7 online support via email (email@example.com) and offer live chat on weekdays from 8:00 AM to 8:00 PM PST (11:00 AM to 11:00 PM EST). All of our Customer Success Representatives are real, friendly people working from our headquarters in California. We love answering your questions, and helping you pick out the best Joovv for your health needs.
We don't offer phone support because we don’t think it would be possible to provide the same level of assistance, and our guess is that you don’t want to sit on hold either. With our 24/7 online support, we can see your questions right away, and quickly pull up your order information as well as other helpful details. This is much faster, and we’ve found our customers really appreciate it!
Online support also keeps our records in one place so nothing gets lost in translation if we need to escalate your question. We never want you to have to explain things twice.
You can also reach us the old-fashioned way. Here's our mailing address:
555 El Camino Real, Suite A342
San Clemente, CA 92672