My Joovv won't turn on.

Updated 4 weeks ago by Joovv Support

First, make sure the power cable is firmly connected to both your Joovv and a working wall outlet. Second, make sure you’re using the right power cable for your geographic region. If you need a different power cable, please reach out to us at

If your Joovv still won’t turn on, we’ll have to get some more info to know if it needs to be serviced or replaced. Email us at with a description of your situation and we’ll get back to you for troubleshooting.

How Did We Do?