My Joovv Won't Turn On

Updated 1 week ago by Joovv Support

  • Make sure the power cable is firmly connected to both the Joovv and a wall outlet.
  • Check the wall outlet you are using works with other household devices.
  • Make sure you’re using the power cable that came with geographic region.

If your Joovv still won’t turn on, it may need to be services or replaced. To request assistance, please email us at help@joovv.com and include a detailed explanation of the issue you’re experiencing.


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