Why do the near infrared LEDs look like they're not working?

Updated 1 month ago by Joovv Support

They’re probably working. Unlike red light, near infrared light is invisible to the naked eye. Joovv devices use both red (660 nm) and near infrared (850 nm) LEDs. If your red light LEDs are working, your near infrared LEDs should be as well.

How Did We Do?