My Joovv is flashing
If your Joovv is flashing, power it down and disconnect the power cable from your device and wall outlet. Wait 30+ seconds and plug it back in, then power it on.
If your Joovv is still flashing, we need more info to troubleshoot. Email us at firstname.lastname@example.org with a description of what’s happening with your Joovv plus a few photos of your device while it’s on. The more detailed your description is, the quicker we’ll be able to help and expedite the warranty/service process.